Monday, April 26, 2004

Papua New Guinea leads by example!

I’m sure the words Papua New Guinea don’t immediately bring a picture of progressive governance to your mind (probably conjures up exotic images of tribals and beaches) but don’t underestimate them - just look at this major step they’ve taken. The Papua New Guinea government has ordered a ban on plastic shopping bags in a bid to curb a major littering problem across the country. To give them credit, many Indian state governments have also banned plastic bags, but when you look around you, it appears that no one has heard of this ban. They’re being distributed like they’re going out of style and factories are churning them out by the millions. Sad. We also happen to be the world’s largest exporter of cotton and jute bags. These attractive and economical bags are saving the world from being choked by plastic but not being used here where the damage is as much. To see just how attractive and economical they can be see http://www.badlani.com/bags/

Monday, April 19, 2004

Paper and plastic don’t cut it. Reusable cloth bags are the only sensible choice.

The best choice isn't paper or plastic, says Wayne Parker in an article in the Pacific Business News. He says “When faced with the question of paper vs. plastic bags at the local supermarket, the correct choice, according to environmental officials, is neither of the above. The best environmental choice is to skip a bag altogether, or if one is necessary, shoppers should take their own reusable shopping bags”. You bet, Wayne! Plastic bags get used once and then continue to contaminate our planet for 3000 years. Paper bags cause trees to get cut down – also for just one use. Cloth bags make so much more sense. Each bag gets reused as many as 500 times. And every time they get reused, they are a potential walking billboard for some perceptive company that understands 360 degree branding and understands that consumers respect brands not for what they claim, but for the actions they take.In short your brand image isn’t determined what you say, but what you do. See these powerful branding devices and find out how easy and economical they are at www.badlani.com/bags/shoppingbags.htm

Monday, April 12, 2004

Looks like the world’s going to be in good hands!

A few months back our Australian associate Tom Rayner (www.tomrayner.com.au) forwarded me a mail he got from a 13 year old young lady who was going to be the Australian delegate to the International Children’s Conference on the Environment in Connecticut http://www.icc04.org She’s recognised how dangerous plastic bags are. To spread the message at the conference she wanted 100 cotton bags. We were more than happy to sponsor the bags, if she found someone else to pick up the tab for the shipping (costs a fair bit as we’re in India). I suggested she write to Fedex or UPS or an airline, and she went to work and got the Australian Postal Service to sponsor the shipping www.auspost.com.au Meanwhile, she got Tom at Rayner Associates to sponsor a website for her and her weblog http://www.aussiekidsturningthetide.com/sponsors.htm Great going, particularly when you consider that this is a 13 year old girl. She’s shown more enterprise and get up and go than most adults I know. We consider it a privilege to have been able to be involved with her effort and I am proud to know her. Lauren, with kids like you running the world tomorrow, I’m sure it will be a nicer place than it is today! If you have a cause and we can help in any way, visit us at http://www.badlani.com and tell me how.

Monday, April 05, 2004

Little guys need to brand too...

Branding is essential for the little guys, too says Michael Schwarz in USA TODAY. But when you read this, pay special attention to what he says in his last para. People eventually judge you by what you do, not by what you claim. If your behaviour contradicts what you've claimed all your advertising looks like one big lie. Perhaps a new marketing mantra ought to be "Make sure you don't have any Weapons of Mass Destruction type fantasies in your marketing story. The harder you hype, the harder you fall!" Anyway, on to Michael's very insightful points: Q: We hear so much about branding these days, but it really seems like a big business concept. Do you think branding is something that applies equally to small businesses? Hugh, Manitoba, Canada A: I most certainly do. First, let's be clear about the concept. Gene Simmons, lead man of the rock band Kiss once remarked that while he liked being in a rock and roll band, he loved being in a rock and roll brand. What did he mean by that? Think about Kiss for a moment. What images and feelings come to mind? Probably that distinctive Kiss logo, the white makeup, the outrageous shows, the wild stories. Kiss carefully cultivated that billion dollar bad boy image and it's worth a fortune to them. That is what Simmons meant; having a band is great, but it's the brand that pays the bills. What do you think of when you think about Rolls Royce, or Nike, or Apple Computer? Each business evokes very clear thoughts, feelings, and images. They all have a strong corporate identity, or brand, associated with their name, and it is no accident. These companies have spent a lot of money getting you to conjure up specific images and feelings when you think about their business. So the idea of creating a brand for your business is really quite important. While it might seem that creating a brand is beyond your reach, that branding is a concept for the "Big Boys," think again. Branding is something you can, and must, do too. Here's why: Boiled down to its basics, a brand is the essence of what makes your business unique. It combines your name, logo, and purpose into an identifiable whole. Are you the friendly lawyer, the holistic market, the geeky computer consultant, or what? Without a brand, you may find that instead of being all things to all people, you are nothing to no one. A brand is a hook to hang your hat on, so that people remember you, which is probably more important to a small business than anyone else. You begin to create a brand by carefully thinking about what your business is, what makes it unique, who your customers are, and what it is they want. Deciding upon a brand is vital because many other decisions will hinge on this one. Your name, logo, slogan, even the location you choose and your pricing structure depend on the brand you are trying to create. A discount motorcycle warehouse will put things together far differently than a Harley showroom. You want to create a consistent theme through your ads, pricing, logo, etc. which reinforces the image you intend to create. But branding goes even beyond that. Since your brand is based both on how you want to be perceived, and how you are in fact perceived, it follows that the other half of brand building is creating positive perceptions based on substance as well as style. How? 1. Discover what you do best and do it, again, and again, and again: A brand is a promise which essentially boils down to: 'If you buy from us, and you know what you will be getting' e.g., Volvos® are safe or Atkins® helps you lose weight. The key is consistency. 2. Offer superior customer service: All your hard work creating that cool brand will be a waste of time and money if it isn't reinforced by happy customers. Customers should find it easy to work with you or buy from you. 3. Be a mench: Mench is a Yiddish word that basically means "a good person." If your business practices mench ethics, your brand grows. While good looks may get you a date, being a mench will get you a mate. Pay invoices on time. Do more than asked of you. Do things when not asked. Help out in the community. That also builds your brand. Remember, the two keys to establishing a strong brand are developing a specific identity, and then communicating that identity consistently. Do that, and your small business will have a hook that is memorable. Today's tip: Warning! You cannot get by on brand alone. That is the lesson of the dotcom fallout. Take Pets.com for example. That high-flying startup burned through multiples of millions of dollars, mostly because it focused far more on branding than it did on business. Its once-famous sock puppet was interviewed by People magazine and was on Good Morning America, but the company soon learned that creating an identifiable brand is not the same as creating a valuable business. Read more on branding for small business at http://badlani.com/consulting/branding.htm and at http://badlani.com/bags/branding.htm