Monday, February 28, 2005

Washington DC shops to charge 31 cents for plastic bags

I just read an article in The Decatur Daily which is published in Alabama, where Vickie Brooks, front-end manager for a store called Kroger says that stores in Washington, DC are charging customers 31 cents per plastic bag. This came as news to me. Searching for this only led back to this one story. I hope this is true. Reusable cloth bags will begin to look truly viable to shoppers in DC and clean up that city’s environment in no time. A 12 cent tax reduced plastic bag usage by 95% in Ireland. Clearly taxation works. Vickie herself has used cloth bags for years when she buys groceries because she sees how many plastic bags the store uses daily. The Wall Street Journal says the United States consumes 100 billion plastic bags annually, requiring about 12 million barrels of oil to produce. And plastic bags, which look like food to marine animals, cause more than 100,000 marine animal deaths per year. Plastic bags are not biodegradable, but rather, photodegradable. They break down in sunlight into smaller toxic bits, contaminating soil and waterways. This affects us very directly. A shocking statistic says all adult Americans now urinate plastics. Brooks said it might not be long before every community will follow a growing trend in larger cities that charge customers for plastic bags. Most Americans assume reusable cloth bags are expensive. Visitors to http://www.badlani.com/bags are pleasantly surprised to discover how inexpensive they are.

Monday, February 21, 2005

Internal Branding

Too many discussions on branding focus on projecting a brand to external audiences. To the extent that branding gets considered as being synonymous with advertising. I disagree. I think the place a branding exercise starts from is within the organisation. It is only when an organisation is in total internal agreement on the subject of “who we are and how we behave” that it is actually equipped to deliver a consistent branding message to the external world. One of the most effective ways to make this happen is to conduct role-playing exercises on how the folks within the organisation would like to be treated by the suppliers they do business with. At some level each one of us a buyer of goods and services, and we have no difficulty in differentiating between who gives us great service and who doesn’t. Human beings have a wonderful characteristic. We all know what we like and what we don’t. Stands to reason that if an experience doesn’t appeal to us, it wouldn’t appeal to our customers either. It isn’t difficult, then, to take this into a discussion of where we could improve our service standards. This is a simple exercise, doesn’t cost anything at all, and helps bind the organisation into one that is on the same wave-length where service and quality are concerned. It works. Try us out for your next requirement of bags and see how we measure up. If we don’t exceed your highest expectations, please tell us so. We’ll listen and we’ll learn every time. And you’ll have an even more pleasing supplier. A look at www.badlani.com/bags/customers.htm will tell you that our efforts have met with some success, but we believe we have a lot more to achieve. To all the customers who’ve said kind things to us. Thank you. Your appreciation matters a lot to us; it helps to keep us striving. But, please don’t pull your punches. If we do anything at all that doesn’t please you, please tell us! We also use this to learn how to deal with the folks who we buy from. We don’t like being treated in some ways, and those guys are every bit as human as we are.

Monday, February 14, 2005

US businesses bought $ 16.9 billion worth of promo products in 2004

2005 looks even better, suggests an ASIC survey. ASIC stands for the Advertising Specialty Institute. “Companies are looking for new, more effective ways to spend their marketing budgets, as many are discovering that advertising on satellite radio, TiVo television or the Internet is not as effective as it once was” says Greg Muzzillo, founder and Co-CEO of Proforma, said to be one of the top 10 promo product distributors. I’m convinced this is part of a worldwide trend that is leading away from broadcasting marketing messages through mass media to customized messages being narrowcasted to specific customers. The customization potential of promotional products makes them especially appealing as does their topicality and association with events. The Promotional Products Association published an article in December 2004 saying bags are a wonderful promo choice. Why? Because everybody uses them. Since everyone has stuff to hold, there’s not one person who doesn’t have a bag of some sort. Promotionally speaking, there’s an inherent use value for the recipient, and this means, for the advertiser, there’s the frequent opportunity for seeing the company logo. They are an extension of the person, and different styles may fit one person but not another. I completely agree. In today’s world one-size-fits-all just doesn’t cut it. That’s why, at Norquest, we encourage our customers to customize what they are ordering. No fixed notions, no minimums, we don’t put any limits on our customers’ imaginations. It’s our job to make whatever they dream up and we enjoy it. Bags work. Everyone loves receiving an attractive bag. And we’ve got plenty. See the variety at http://www.badlani.com/bags You’ll be pleasantly surprised to see how economically they are priced. Good looking, economical, and something that everybody wants. Isn’t that how you’d like your next promotion to be?

Monday, February 07, 2005

Indian army stores take ecological lead

Plastic bags are affecting the environment in India more than in most countries because of our complete lack of discipline and enforcement. People throw plastic bags everywhere. Though we have legislation in place banning the manufacture and use of thin-gauge plastic bags, these laws exist only on paper, are flouted every day, and plastic bags continue to be thrown away everywhere. You see them everywhere. The streets are littered with plastic waste and animals continue to ingest them, mistaking them for food. The Indian cow, considered sacred by the Hindu religion, is one of the greatest sufferers. Cows on Indian streets now have the trademark bloated stomach that is a result of their digestive systems being choked with indigestible plastic bags. To me it seems that our government has given up on law enforcement, particularly on seemingly small issues (we have bigger problems! Always!). Awareness of the immense harm these innocuous looking things do is very, very low. The CSD (Canteen Stores Department), the establishment that runs specially subsidized consumer stores for all armed forces personnel has quietly started enforcing this ban in a simple and effective manner. They don’t give away plastic bags. End of story. Either you bring your own cloth bag or you do without. A couple of trips home lugging things without a bag to carry them in and you will not forget to carry your own bag. Army cantonments are already much cleaner than Indian towns and cities. Now they will be even cleaner. Well done, chaps! I’m proud of you